PonyORM Privacy Policy

This PonyORM Privacy Policy describes how we treat personal information when you use PonyORM's services, including information provided to PonyORM.

Updated December 13, 2013

Personal Information

• You need a PonyORM Account in order to create diagrams in PonyORM Diagram Editor. PonyORM asks for some personal information when you create a PonyORM Account, including your email address and a password, which is used to protect your account from unauthorized access. PonyORM's servers automatically record certain information about your use of PonyORM. Similar to other web services, PonyORM records information such as account activity (e.g., storage usage, number of log-ins, actions taken), data displayed or clicked on (e.g., UI elements, links), and other log information (e.g. browser type, IP address, date and time of access, cookie ID, referrer URL, etc.). PonyORM may collect automated error reports in the case of software malfunction; such error reports may contain some or all of the information in your documents and may be reviewed to help resolve problems with the PonyORM software or service.
• PonyORM stores, processes and maintains your files (as well as previous versions of your files), sharing lists, and other data related to your account in order to provide the service to you.

Uses

• We use this information internally to deliver the best possible service to you, such as improving the PonyORM user interface and maintaining a consistent and reliable user experience.
• Diagrams that you create with PonyORM may, if you choose, be read, copied, used and redistributed by people you know or, again if you choose, by people you do not know. Use care when including sensitive personal information in your diagrams that you share, such as IP addresses and credentials to your databases.
• Some features may be provided by third parties (e.g. the Stripe Payments service provided by Stripe, Inc.), who may receive and process your data. When you use one of these features, you may be sharing data with the third party, including allowing the third party to process your data. Access to your data by these third parties is not governed by this Privacy Policy.
• PonyORM reserves the right to review documents to help resolve problems with the PonyORM software or service, or to ensure compliance with our Terms of Service.

Credit card safety

When you sign up for a paid account on PonyORM, we do not store any of your card information on our servers. It's handed off to Stripe, a company dedicated to storing your sensitive data on PCI-Compliant servers.

Information Sharing

• We will not sell or rent your personal information to others, except to the extent necessary to fulfill any requests by you to share content through another website or partner.
• PonyORM only shares personal information with other companies or individuals outside of PonyORM in the following limited circumstances:
  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of PonyORM, its users or the public as required or permitted by law.
• We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who viewed a public diagram. Such information does not identify you individually.
• If PonyORM becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Cookies

• A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
• Cookies are required to use the PonyORM service.

Data Storage

PonyORM uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run PonyORM. Although PonyORM owns the code, databases, and all rights to the PonyORM application, you retain all rights to your data.

Data Security

PonyORM will take reasonable measures to protect your personal information and your documents, both to ensure that your documents remain available to you, and that they remain unavailable to unauthorized persons.

Changes to Privacy Policy

• PonyORM reserves the right to change or modify this Privacy Policy at any time, without prior notice, by posting the modified Privacy Policy on our website. Your continued use of the website or PonyORM’s services indicates your acceptance of any revised Privacy Policy.
• PonyORM may provide you with notifications that include, without limitation, any changes that are made to this Privacy Policy or our services, by postings on our website or via email to a user.

Your Choices

You may terminate your use of PonyORM at any time.

Contact Us

Have a question, concern, or comment about this Privacy Policy? Please email support@ponyorm.org